GAO auditors came up with a set of best practices that regional governmental bodies can adopt. They include making sure to have representation from diverse jurisdictions and stakeholders, developing strategic plans with quantifiable goals, and finding out how to take advantage of federal grants.
A January report from the Government Accountability Office reveals that 911 emergency calls may not be cyber safe. The document addresses five agencies that coordinate with state and local governments on cybersecurity-related activities, including the Department of Homeland Security, and cites the increased information-sharing between these agencies as a security concern. “Because these critical systems are becoming more interconnected, they are also increasingly susceptible to cyber-based threats that accompany the use of Internet-based services,” states the report. “This, in turn, could impact the availability of 911 services.”