THE MAGAZINE

Hospital Safety Not Child’s Play

By Michael Gips

How high is the sky? As the motto and ethos at Children’s Mercy Hospitals & Clinics in Kansas City, Missouri, that question reflects the natural inquisitiveness of the children treated there, the hope the center holds for these patients, and the high standards it demands of itself in providing a wide range of pediatric care. The security department at Children’s Mercy shares the center’s upward-looking approach, setting its sights on maintaining a safe and secure environment.

The centerpiece of the hospital is the 241-bed Children’s Mercy Hospital and Hall Family Outpatient Center in Kansas City, known as the main campus. It comprises three six-story towers connected by a common floor at street level. Satellite facilities include a 54-bed hospital in suburban Overland Park, Kansas (Children’s Mercy South), and Children’s Mercy Northland, home to an urgent-care unit and clinics for pediatric cardiology, neurology, speech, and many other specialties.

In addition, the center has other primary-care and specialty clinics throughout the region. These multiple facilities are run by a staff of 3,500 employees and 1,000 volunteers. From mid-2004 to mid-2005, the staff tended to more than 111,000 children as ER patients, 272,000 as outpatients, and 13,000 as overnight patients.

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