IronKey also provides clients with a hardshell browser that protects against infections by creating a virtual sandbox. Customers can open the secure browser via an icon located on their screen. Both the browser and the operating system that is also part of the solution are developed by IronKey.
To gain access to the Trusted Access secure channel, clients must enter a user name and password when they launch the solution. Another security measure is a back-end solution that checks the user’s Internet Protocol address. This helps to limit the possibility of a third party taking the password and user name and gaining entry from an unauthorized computer.
If a customer wants to use the solution from an additional computer, it needs to contact the bank, which will enter that information into the administrative console. Users will then get a new e-mail that they can use to download software onto the additional machine.
The bank has also chosen to purchase some of IronKey’s standalone encrypted USB drives that contain the software. These can be plugged into computers when clients are traveling. No information entered into the secure browsers is left on the temporary computer.
The solution didn’t work on Apple Macintoshes at first, but the bank has since worked with IronKey to provide such functionality so that clients with those computers can use it. The bank requires that all clients use the software.
Bailard thinks clients appreciate that Presidio “went to this level for this kind of solution.” The bank “has had nothing but good comments.” He also says that he feels more secure about transactions. “We haven’t yet seen somebody break this kind of solution.”