Phishing and pharming scams typically rely on Web-site spoofing, where fraudulent but realistic-looking versions of real sites trick customers into providing sensitive information to con artists. Because financial institution Web sites are typically the ones that get spoofed, the Office of the Comptroller of the Currency (OCC) has released a paper to help banks respond to spoofing incidents. @ The OCC bulletin is available through SM Online.
By Ronald Mendell; Reviewed by Adrian A. Barnie, CPP, CFE, CAMS
An overall theme in the book is to obey the law when conducting investigations. It is critical that investigators be aware of the specifics of the Fair Credit Reporting Act and the Gramm-Leach-Bliley Act as well as other state and federal laws.