*** Retail Security and Loss Prevention, Second Edition. By Read Hayes; published by Palgrave Macmillan, www.palgrave.com (Web); 304 pages; $94.95.
The gamut of retail loss concerns—including employee theft, shoplifters, and fraud—is addressed in this book. Also presented are the major remedies, including prevention and control measures, awareness training, and management of a dedicated loss prevention staff. What is not offered up, however, is anything new.
Another problem is that even though it was written by a capable, knowledgeable, and reputable writer, the book suffers from poor editing, with numerous typographical and grammatical errors. Broadly, the book’s content could have been better organized to help readers visualize and digest it more easily.
Further, the book would have benefited enormously from up-to-date retail loss data such as provided in the National Retail Security Survey (NRSS) and from groups like the Retail Industry Leaders Association (RILA). NRSS is a 16-year series of research studies regarding retail loss prevention and retail security practices in the United States. RILA brings together key industry executives to share insights on trends and challenges they face; this text might have showcased some of their new best practices.
Seasoned professionals might find some use for Retail Security and Loss Prevention as a general reference. However, it would be most useful as a student’s primer on the sources of shrink affecting retail operations today and their corresponding cures.
Reviewer: Lt. Col. William Carvajal-Ramirez, CPP, PSP, P.A. (Bachelor of Public Administration), CSC (Competent Security Coordinator), is an independent, credentialed security and safety consultant and interpreter. He is a member of ASIS International.