Organized criminals have grown more and more aggressive and technologically sophisticated in the past few years, according to law enforcement and other experts. As a result, they are reaping ever-increasing profits from banking fraud.
In response, financial institutions have enhanced their defenses. In one trend, banks are providing customers with low-cost or free security to address the vulnerabilities on their side.
Utah-based Zions Bank, for example, decided to start providing a free browser security solution to customers. The bank went with a solution called Rapport, from the vendor Trusteer, one of just a few companies offering this type of browser security and the current market leader. The bank liked that the technology appeared to complement many existing antivirus products, says Matt Wilcox, the bank’s interactive department manager.
Trusteer’s Rapport product encrypts data as it travels from the end-user’s computer keyboards to Web sites, helping protect against threats such as keyloggers. Data from a keyboard is protected before it can be intercepted by most malicious programs, according to the vendor.
Trusteer also protects browsers from malicious code injection. The latter can steel data in many ways, including by altering Web pages to ask customers for additional sensitive account information, which can then be secretly sent to a remote server. Rapport can protect users from threats that antimalware solutions might miss, according to the vendor, including newly released malware.
(To finish reading "Banks Beef Up End-Users' Security" from the November issue of Security Management, click here.)