11/07/2007 - Westex Group, Inc., a trading and export management group in Washington, D.C., does not have a large staff. So Joju Sebastian, a technology consultant with the company, wondered why the company’s T-1 connection was being “bogged down big time” by persistent Internet use. He decided that it was time to track how the company’s 13 employees were using—and perhaps abusing—the Web. Sebastian brought the issue to the attention of the CEO, who agreed that the situation should be monitored.
10/29/2007 - Through the company’s Internet service provider, Ladd learned about Arsenal Digital Solutions, a North Carolina company offering a number of storage and disaster-recovery solutions. Ladd looked at one solution, ViaRemote, and did a cost-benefit analysis that showed that Strahan would save enough on Ladd’s labor alone to pay for it. He decided a day later to give ViaRemote a try.