INFORMATION

Site Map - Managing

Teaching School-Violence Prevention

- Schools must teach everyone from staff to parents how to recognize and respond to the warning signs of violence.

Don't Strike Out in Labor Disputes

- Surviving a worker strike is one of the most important aspects of business continuity planning.

Giving Thought to Process

- To maximize staff performance, managers should streamline systems, match personnel to the right jobs, and encourage creative thinking.

Facilitating Creative Thinking

- Sometimes it pays to start with a blank slate and rethink what the best solution to security problems might be.

The Art of Interviews

- In any investigation, the only way to get the full picture is by knowing how to coax witnesses into sharing what they know.

Painless Performance Reviews

- Reviews should focus not on past problems but on how the worker can improve and plot a career path with the company.

Assessing Training Results

- Evaluations increase the likelihood that training will be transferred from the classroom to the job.

Terminations and Violence

- Security professionals should be wary of misconceptions about workplace violence and aware of how to reduce the risk of terminated employees becoming violent.

Managing Work Anxiety

- Everyone feels anxiety, but managers cannot afford to succumb to it. Here's how to manage and minimize it.

Growing Group Leadership Skills

- Some of the best leadership occurs when it is distributed among a group rather than being vested in a single person.

Leading Edge

- Reward money isn't always the best way to generate ideas.

Leading Edge

- Bridging the off-troubled waters of intercultural relations.

Leading Edge

- Companies and employees flourish when everyone feels free to express contrary views.